The AI Edge in CX by Threado AI
Community Decoded
Evan Hamilton - Learnings from a decade of building communities
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Evan Hamilton - Learnings from a decade of building communities

🤙🏻 About the Guest - For over a decade, Hamilton has worked in the community space. Currently, he is the Director of Community at Hubspot and has worked at companies like CMX, Coursera, ZOZI, UserVoice.
🤙🏻 About the Host - Sharath Kuruganty is the Head of the Community at @ThreadoHQ. Currently, he is building Community Champs, a tight-knit community of world-class community leaders.

🤙🏻 Show Notes:

0:00 - Intro to the podcast and Evan Hamilton

01:07 - Evan’s origin story of getting into community space

05:01 - Learnings from experiences of working with different brands

09:21 - Community building in B2B vs B2C

13:08 - Building a community for B2B businesses

19:48 - Working with Alexis Ohanian at Reddit

23:27 - Advice for community builders

24:14 - Role of community at Hubspot

27:58 - Information overload on social media platforms/Irrelevant content on social media.

32:28 - Sneak peek into community roadmap at Hubspot

37:12 - Evan’s learnings from building communities

43:43 - Community building 101 for beginners and founders

47:21 - Empathy as a skillset for community builders

53:23 - The unspoken hard truths of community building

56:37 - Outro to the Podcast

🤙🏻 Shoutouts to awesome people

🤙🏻 Where to find Evan Hamilton - https://www.linkedin.com/in/evanhamilton/

🤙🏻 Where to find Sharath - https://twitter.com/5harath

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