The AI Edge in CX by Threado AI
Community Decoded
Christiana Cromer - How to build a community at scale!
0:00
-1:03:46

Christiana Cromer - How to build a community at scale!

🤙🏻 About the Guest - Christiana Cromer is the community human who has been doing it since she was in her college. She currently works as a Community Manager at Descript where she is looking after a community of over 15,000 people on a single Discord server. She has worked earlier as a Community Marketing Manager at Coiled.

🤙🏻 About the Host - Sharath Kuruganty is the Head of the Community at @ThreadoHQ. Currently, he is building Community Champs, a tight-knit community of world-class community leaders.

🤙🏻 Timestamps

00.00 - Introduction to the podcast

03.40 - Falling in love with community building

10.47 - How much being an extrovert helps in hosting events

15.36 - What and who is a Community Marketing Manager

23.13 - How community plays a role in building a startup & benefits it brings

28.35 - Craziest community stories in Christiana’s experience working at Descript

34.13 - Launching the Descript Sounding Board

38.31 - How to find signals that indicate success of an initiative

39.38 - Pros & Cons of launching in Public

42.44 - How should community builders write their criteria of who is a power user

44.51 - What does Descript do to keep the team motivated

48.31 - Scaling the Discord community to 15k members

53.12 - Differentiating between the noise in the community and spotting the right feedback and people

56.24 - Learnings from hosting events and doing community in college

1.01.28 - Closing thoughts and outro to the podcast

🤙🏻 Where to find Christiana Cromer  - https://www.linkedin.com/in/christianacromer/

🤙🏻 Where to find Sharath - https://twitter.com/5harath?s=20

Discussion about this episode

User's avatar